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Booking Terms

1. Introduction and Interpretation -
  • 1.1 These words will have the following meaning in the context of these terms and conditions:
    • a. Centre and Centres shall mean all leisure centres occupied and controlled by the Company.
    • b. Company shall mean activeNewham, a charitable company limited by guarantee with company number 08030293 and whose registered office is at 189 Romford Road, London E15 4JF and includes all subsidiaries.
    • c. Contract shall mean the agreement for hire entered into between the Company and the Hirer comprising the hire form signed by the Hirer and on behalf of the Company, the Event/booking Application form and these terms and conditions.
    • d. Council shall mean the London Borough of Newham, together with its authorised agents and officers.
    • e. Equipment shall mean any tangible goods that the Company may provide for hire as part of performing the Contract.
    • f. Event shall mean any planned event that takes place at the Facilities including one-off events.
    • g. Facilities shall mean the areas and grounds that the Company may make available to hire to individuals and organisations including the Centres, and spaces operated by the Company.
    • h. Hire Period shall mean the period of time set out in the hire form that the Hirer is permitted to use the Facilities. The time period on each booked occasion includes the removal from stores, setting up, dismantling and returning to stores of any Equipment or Temporary Structure.
    • i. Hirer shall mean the person or persons signing the agreement or the company or organisation on whose behalf the Contract is signed.
    • j. Personnel shall mean all employees, agents and consultants of the Company and any subcontractors engaged in providing services under the Contract.
    • k. Temporary Event Notice shall have the meaning given to it in section 100 of the Licencing Act 2003.
    • l. Temporary Structures shall mean any structure and its extremities that the Hirer or its agents and subcontractors may bring into the Centre and may include but will not be limited to stages, platforms, tents, and marquees.
  • 1.2 All correspondence for the Company should be addressed to 189 Romford Road, London E15 4JF.
  • 1.3 These terms are incorporated into the Contract. The hire form specifies specific details of the relationship including but not limited to:
    • a. Details of the Facilities including whether the Hirer requires any Equipment.
    • b. The times and dates on which the Hirer will be granted access to the Facilities (each “a Session ”, together “the Sessions ”); and
    • c. The charges for the hire of the Facilities and/or Equipment (the “ Charges ”).
  • 1.4 To the extent that there is any conflict between the hire form and these terms and conditions, the hire form shall prevail.
2. Application to Hire the Facilities and Equipment -
  • 2.1 To hire Facilities or the Equipment, an application form must be completed. The application form shall:
    • a. be completed and sent to the Company prior to any hire of the Facilities or Equipment can take place; and
    • b. not constitute a contract of hire until confirmation has been provided by the Company which will only be provided once the Hirer has signed the hire form and provided payment in full.
  • 2.2 The Hirer shall ensure that the person(s) whose name appears on the application form as the lead contact is over the age of 18 years old and shall be present at the Event and act as the first point of contact for any communications sent by the Company (including any legal action that may be brought in consequence of a breach of these terms and conditions or any licensing issues).
  • 2.3 An application form will not be able to be accepted by the Company until all necessary DBS checks and notices have been provided or served in accordance with these terms.
  • 2.4 No public announcement of the hiring of Facilities or the display of related advertising material, including social media, shall be made until the application has been granted and the hire form has been signed. Any announcement then made shall be done so in accordance with clause 10.
  • 2.5 Enquiries for one-off Events should be directed to A summary of the Event is required including but not limited to information regarding the time, date, capacity, and a summary of the purpose of the Event. All enquirers will then receive separate information on availability, pricing, and terms.
  • 2.6 The Company or the Council reserves the right to refuse any Event. The Company shall be under no obligation to provide reasons for its decision but shall not refuse any application form for any Event by reference to any protected characteristic under the Equality Act 2010.
3. Term and Termination -
  • 3.1 The Facilities are (unless hired for a one-off Event in line with clause 2.5 of these terms) hired on a quarterly basis. The Contract will specify the date on which this quarterly period commences (the “ Commencement Date ”).
  • 3.2 Unless otherwise set out in the Contract or agreed in writing with us or renewed in accordance with clause 3.3, the Hire Period will automatically terminate on the date falling three calendar months from the Commencement Date (the “ Termination Date ”).
  • 3.3 At the discretion of the Company, the Hirer will be issued with a contract renewal form at least one calendar month in advance of the Termination Date. This form must be completed and returned to the Company within 10 days or it will be automatically assumed that the Facilities and Equipment will not be required following the Termination Date and the Facilities and Equipment will be made available to other organisations following the Termination Date. Where the Contract is renewed these terms shall continue to apply, save that any reference to the Termination Date shall be read as a reference to the date following 3 months from the renewal.
  • 3.4 Where necessary for the continuation of the Sessions, contracts for hire of facilities at the Centre run for the following periods:
    • a. Quarter 1 – April to June
    • b. Quarter 2 – July to September
    • c. Quarter 3 – October to December
    • d. Quarter 4 – January to March
  • 3.5 Where your Hire Period does not correspond with the periods described in 3.4.a to 3.4.d, the Company may issue an early contract renewal form in order to bring the Contract in line with these quarterly periods. You will not be double charged for use of the Facilities if this occurs.
  • 3.6 The Company reserves the right to terminate or vary the Contract without notice for any reason. In such circumstances, the Hirer will be reimbursed for any Sessions which have already been paid for and are missed as a result of early termination, unless the reason for termination by the Company is a breach of the Contract or of any of these terms by the Hirer, in which case no refund shall be provided.
    • a. The Company will not be liable for costs in the event a session cannot be hosted due to enforced restrictions by the Government, Newham Council, or any officially recognised institution.
    • b. The Company will not be liable for any additional costs incurred as a result of actions or restrictions imposed in reference to clause 9.3.a
  • 3.7 The Hirer may not terminate the Contract following the Commencement Date. A Session or Sessions cannot be cancelled or substantially modified by the Hirer once the Contract has been agreed and signed.
  • 3.8 Save for in the circumstances set out at clause 3.5, all sums paid under the Contract and these terms are non-refundable and non-transferable, regardless of any failure by the Hirer to attend a Session.
4. The Sessions -
  • 4.1 The time period set out in the Contract for a Session or each of the Sessions includes any time required by the Hirer to set up or take down any Equipment or Temporary Structure. The Hirer will not be permitted access to the Facilities outside of this time period for any purpose.
  • 4.2 Out of courtesy to others using the Facilities, the Hirer shall ensure that other activities at the Facilities are not disturbed prior to the start time for each Session and are vacated by the end time for each Session.
  • 4.3 Where the Facilities comprise outdoor pitches, all floodlights will be switched off five minutes after the end of the Session or each Session.
  • 4.4 The Hirer should ensure that all individuals using the Facilities or in attendance at the Centres or Space during the Session or any of the Sessions whether as participants, spectators or in any other capacity (the “ Participants ”) are asked to keep the reception area of the Centres as clear as reasonably practicable and allow additional time to pass through the access control area.
5. Invoices and Payments -
  • 5.1 The fees payable by the Hirer for use of the Facilities are as set out in the Contract. An invoice for the total amount payable under the Contract will be raised by the Company and provided to the Hirer in advance of the Commencement Date.
  • 5.2 The invoice will be payable by the Hirer in full, quarterly, or monthly instalments. The frequency of billing that will be undertaken will be specified in the Contract.
  • 5.3 The first or full payment will be due in advance of the Hirer’s first scheduled Session.
  • 5.4 The Company will not accept cash under any circumstance. All cheques must be made payable to the Company. The invoice may be settled by using the following methods:
    • a. Direct debit (if the Hirer has so elected in the Contract);
    • b. In person at a Centre reception; or
    • c. By post.
  • 5.5 If the Hirer fails to make payment in advance of its first scheduled Session or if the Hirer falls into arrears in respect of payments due under the Contract and the invoice, the Hirer will not be permitted access to the Centre or the Facilities until payment has been made.
  • 5.6 Payment for any Sessions missed by the Hirer due to non-payment will remain due. The Hirer will not be offered an alternative booking for use of the Facilities or Equipment in respect of any Sessions missed in this manner.
  • 5.7 Where necessary, the Company will seek to recover sums outstanding from the Hirer under the Contract via the appropriate legal channels.
6. VAT Liability -
  • 6.1 HM Revenue and Customs (HMRC) require that the Company charge Value Added Tax (VAT) at the standard rate when letting any of its facilities for playing any sport or for taking part in any physical recreation.
  • 6.2 However, certain customers will be exempt from paying VAT for the hire of sporting facilities, so long as the Hirer meets the following conditions:
    • a. Functions as a non-profit making school, club, or association.
    • b. Must book a series of 10 or more Sessions.
    • c. Each Session is in respect of the same activity carried on at the same place.
    • d. The interval between each Session is not less than one day and not more than 14 days apart.
    • e. The Sessions are paid for as a whole in advance and has been evidenced in writing.
    • f. The Hirer has exclusive use of the Facilities for the Sessions.
  • 6.3 If the conditions set out in clause 6.2 are not met then there will be a charge of VAT at the standard rate regardless of the status of the Hirer.
  • 6.4 These conditions for exemption do not apply to individuals who book a series of 10 or more Sessions unless they are able to make the booking as part of their membership entitlement. This will be subject to booking a maximum of 6 days in advance, membership subscription activity entitlements, and time restrictions.
  • 6.5 The hire of the Company’s temporary track will be charged at the standard rate of VAT regardless the status of the hirer.
7. Hirer’s Responsibilities and Insurance Cover -
  • 7.1 The Hirer shall:
    • a. Observe, and ensure that Participants observe, all etiquette associated with use of the Facilities. Violent or abusive behaviour by Participants will not be tolerated, and any such behaviour will result in that Participant being banned from the Centre and may also result in the termination of the Contract by the Company without a refund (in accordance with clause 3.6).
    • b. Comply with these terms and conditions and any reasonable instruction so given either verbally or in writing by the Council or the Company. In the event of a refusal by the Hirer to comply with these conditions or any reasonable instructions from the Council or the Company, the Hirer may be excluded from the Facilities and be obliged to make full payment with respect of the Charges specified in the Contract. The Hirer may be liable in law for breach of contract, and legal action may be taken by the Council or the Company.
    • c. Have read and understood the Centre’s Emergency Action Plan (copies of which will have been provided to the Hirer before the Contract was signed) and comply with the terms of each.
    • d. Provide the Company with evidence of the qualifications of all sports instructors and/or coaches involved in use of the Facilities by the Hirer, and (where applicable) evidence that enhanced DBS checks have been carried out in respect of any such individuals.
    • e. Abide by and ensure that all Participants abide by the rules of the Centre a copy of which will have been provided to the Hirer prior to signing the Contract and available on request from any of the Personnel.
    • f. All functions must finish at 02:00am all guests and Equipment must have vacated the Facilities by 03:00am otherwise the Hirer will forfeit part or whole of their security deposit, determined under to the sole discretion of the Company.
    • g. Respect, and ensure that all Participants respect, the high standards to which the Company maintains the Facilities, and not cause or allow to be caused wilful damage to the Facilities. The Hirer shall not alter or interfere with any Equipment or fittings of the Centre or structure thereof.
    • h. Report any damage or defects to the Facilities or any Equipment belonging to the Company or any part of the Centre to a member of the Centre’s management team.
    • i. Remove or return any Equipment from Facilities storage area, which may be completed under the supervision of the Personnel. The general public are not permitted at any time into the Centre storage areas. Should the Hirer need to use these storage areas any such use must be in accordance with clause 8.
    • j. Ensure the Facilities are always cleared of all rubbish at the end of each Session and that access ways to and from the Facilities are not obstructed.
    • k. Ensure that Participants always wear footwear appropriate to the Facilities. Blades must not be worn on any outdoor pitches, spikes must not be worn in any area of the Centres other than on the track, and spikes worn on the track must be no longer than six millimetres.
    • l. Ensure fire exits at the Centre are not obstructed at any time.
    • m. Ensure that fire exit doors are kept shut at all times (unless circumstances of extreme danger or urgency arise requiring them to be opened).
    • n. Only use the Hirer’s own electrical Equipment at the Centre where such Equipment has the relevant PAT certificate.
    • o. Ensure that (where applicable) adult to child ratios during Sessions are sufficient to allow the safe control and movement of Participants.
    • p. Not bring, and not allow Participants to bring, any flammables, explosives, or illegal substances into the Facilities.
  • 7.2 At the Company’s specific instruction, following the submission of an application form, the Hirer shall have in place for the full length of the Hire Period (and any period by which this may be extended in accordance with the renewal process set out at clause 3.3):
    • a. a public liability insurance policy providing cover of no less than £10,000,000 and provide the Company with a copy of the relevant insurance certificate two weeks in advance of the Commencement Date and at any point during the Hire Period at which the Company may request a copy.
    • b. an indemnity insurance policy providing cover of no less than £2,000,000 and provide the Company with a copy of the relevant insurance certificate two weeks in advance of the Commencement Date and at any point during the Hire Period at which the Company may request a copy.
8. Storage and Personal Possessions -
  • 8.1 Equipment belonging to the Hirer cannot be stored at the Centre without prior written permission from the Facilities and Compliance Team.
  • 8.2 Any agreed equipment must be listed on an inventory. This inventory will form part of this agreement as Schedule 2.
  • 8.3 Any agreed equipment must have the relevant safety certifications, PAT, fire rating, etc, and copies of such certifications must be provided to the Company, to form part of Schedule 2.
    • a. Any agreed equipment must be suitably insured against loss with regard to clause 9.2.
  • 8.4 Any agreed equipment must be placed in an agreed space and will remain in the designated storage areas until required.
  • 8.5 Removal and/or return of any Equipment kept in the Centre storage areas may only be carried out under the supervision of the Company staff; a member of the Company staff should be contacted whenever the Hirer needs to access any Equipment held in the storage areas.
  • 8.6 The Personnel, or activeNewham are not authorised to accept responsibility for the safe keeping of any money or personal possessions of any Participants, and the Hirer shall communicate this to all Participants.
9. Liability -
  • 9.1 Nothing in the Contract or these terms limits or excludes the Company's liability for:
    • a. Death or personal injury caused by its negligence; or
    • b. Any other liability which cannot be limited or excluded by applicable law.
  • 9.2 Subject to clause 9.1, the Company shall not be liable, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with the Contract for:
    • a. Direct or indirect loss or damage to any Equipment or personal possessions belonging to the Hirer or to any Participant during the use of the Facilities (including but not limited to storage undertaken in accordance with clause 8);
    • b. indirect or consequential loss; or
    • c. death or personal injury which is not attributable to the negligence of the Company.
  • 9.3 The Company’s liability extends to no more than the value of any monies paid for services, plus 8% of the value of those monies.
  • 9.4 The Hirer shall indemnify and keep the Company and the Council indemnified against all claims, demands, action or proceedings in respect of death of, or injury without limit to, any person or damage to or direct or indirect loss or damage to property belonging to any person during the course of, or in consequence of the hiring unless caused by the Company’s negligence. In the event of loss of or damage to:
    • a. the Facilities.
    • b. any Equipment belonging to the Company; or
    • c. any part of the Centre,
      which has been caused (whether wilfully or otherwise) by the Hirer or any Participant, the cost of any repair or replacement required to make good the loss or damage will be charged to the Hirer. Failure by the Hirer to pay any such amounts due may result in termination of the Contract by the Company without a refund, and the Hirer will not be able to attend any further Sessions until any such amounts are payed (in accordance with clause 3.6).
10. Publicity, Advertising and Flyposting -
  • 10.1 The Company requires advanced details of all publicity materials at least 21 days prior to the publicity being used.
  • 10.2 The Hirer shall not publish any material relating to their use of the Facilities without prior written consent from the Company.
  • 10.3 No advertising materials shall be published without being first submitted to and approved by the Company.
  • 10.4 The person(s) or organisation in whose name the Event is made shall be shown on all advertising material.
  • 10.5 The Company and the Council reserve the right to remove any poster, emblem or decoration visible outside the premises which the Company or the Council consider unseemly, unsightly, or which do not comply with clause 10.
  • 10.6 The Hirer shall not display, and ensure no other person(s) displays, any advertising relating to the hiring by affixing the same to, or utilising the support of, any item of street furniture in the borough of Newham.
  • 10.7 Any flyposting of advertising material in the borough of Newham relating to the hiring may result in a cancellation of the booking. In such cases the Company and the Council reserve the right to retain in part or in full, the entirety of the Charges paid under the Contract.
  • 10.8 No Hirer booking the Centre may grant broadcast (sound or television) or filming rights without prior written consent of the Company. As a pre-requisite of consent being given, the Company reserves the right to take part in any negotiations, to be party to the terms and conditions of any agreement reached and to take all or share any income and publicity derived therefrom.
11. Temporary Structures -
  • 11.1 The Hirer is required to ensure that any Temporary Structures meet the relevant standards relating to their manufacture, fire retardancy, and erection.
  • 11.2 All types of Temporary Structures will need to be erected and dismantled by competent person(s) who are trained and experienced as appropriate.
  • 11.3 No part of the Temporary Structure may obstruct any exit route which leads to a place of safety. Where such items flank an exit route, they must be adequately marked to ensure visibility.
  • 11.4 The Hirer is required to submit a layout of the Temporary Structure with the proposed exits to the Company two weeks prior to the Commencement Date. All exits must be clearly marked by the word “EXIT” in plain block letters with the running figure not less than 125mm high. The exits must not be obstructed by any part of the Temporary Structure.
  • 11.5 The Hirer is to obtain the approval of the Company for the erection of any fencing additional to that which already exists, and the Hirer must remove this fencing upon the completion of the Event.
  • 11.6 The Company may determine specific locations of the Temporary Structures at its own discretion.
12. Security -
  • 12.1 The Hirer is responsible for the supervision and control of all Participants and officials in attendance at any Event.
  • 12.2 The Hirer must always be responsible for maintaining good order during the Hire Period and ensure that no unlawful activity is undertaken at the Facilities.
  • 12.3 No gambling at the Facilities is permitted at any time.
  • 12.4 Each of the Company, the Council, and the police retain the right to remove any Participant from the Centre whose conduct is deemed unacceptable, or who endangers other Participants, the Personnel, or visitors of any kind to the Company or Council premises, controlled by the Company on the Council’s behalf.
  • 12.5 The Personnel and the Company’s authorised representatives reserve the right of entry to all parts of the Centres at all times and instructions must be given to security personnel, agents and employees to allow admission accordingly.
  • 12.6 If the Facilities are being used for an Event that will require assistance in ensuring it is contained and controlled, activeNewham will, at the Hirer’s expense, arrange and administer the organisation of sufficient security for the Event. This is determined when hiring by activeNewham. When appointing security for the Event, the following conditions apply:
    • a. The security personnel must be aged over 18 years old and they are fit and proper to undertake duties allocated to them.
    • b. The appointment must be in accordance with the Private Security Industry Act 2001 and all other relevant legislation and regulations.
    • c. The security personnel appointed are to take all necessary precautions to ensure public safety during the Event.
    • d. The Hirer must appoint the following minimum levels for security:
      • i. 1 member of security personnel per 200 people attending the Event.
      • ii. 2 members of security personnel per entrance/exit.
      • iii. 1 member of security personnel per information point or central control area.
      • iv. Additional security to be determined by different tasks and locations with the Event (subject to a risk assessment in accordance with clause 0).
    • e. All security must wear suitable high visibility tabards or a clearly identifiable t-shirt with “SECURITY” on the back. Armbands (except where they display the applicable SIA licence) or badges are not acceptable.
13. Catering -
  • 13.1 The Hirer shall make arrangements with the Company for any special catering requirements not less than fourteen (14) days before the Commencement Date together with providing a copy of the caterer’s certificate together with a menu and a list of prices they intend to charge.
  • 13.2 Where it has been agreed that an external caterer can be used, the Hirer is required to submit evidence to the Company from the caterers’ local authority that the catering unit has passed a recent inspection and complies with the Food Safety Act 1990 and all other relevant legislation and regulations.
  • 13.3 The Hirer is required to provide adequate notice to the Council to ensure high levels of food hygiene.
  • 13.4 The Company may in its discretion provide instructions to the Hirer concerning food and drink brought into the Centres.
14. Sound Systems -
  • 14.1 The Hirer shall not play or permit to be played gramophone records, compact discs, MP3 players, radios or tape recorders in the Centres, or perform any work, which will infringe the rights of any third party in intellectual property.
  • 14.2 The Hirer shall obtain beforehand, and 30 days prior to the Event, provide a copy to the Company all proper licences in respect of such broadcasts or performances. Any unlicensed or unauthorised performance or broadcast that attracts a penalty will be the sole responsibility of the Hirer who will forthwith indemnify and keep indemnified the Company.
  • 14.3 If sound or PA equipment is going to be used at the Event, the Hirer is required to contact the Council’s environmental health office in order to ensure that noise from the Event will not cause a nuisance to residents.
15. Limitations of Numbers -
  • 15.1 The maximum number of people permitted into the Event shall be those indicated on the application form, and those limited by any applicable Temporary Event Notice or any entertainment or sports licence in accordance with clause 17.
  • 15.2 If the maximum permitted numbers of attendees may result in the Event being terminated.
16. Litter and Site Condition -
  • 16.1 The Hirer is wholly responsible for litter collection during the Hire Period.
  • 16.2 Following the Hire Period, the Hirer must leave the Facilities clean, safe, and tidy and ensure that any Equipment is left in the same condition as found.
  • 16.3 If the Facilities are not left in a satisfactory condition or there is any loss or damage to the Equipment the security deposit shall be used to return the condition of the Facilities and Equipment to an appropriate condition. Any remaining security deposit will be returned.
  • 16.4 If the security deposit does not meet the amount required to bring the Facilities up to repair, the Hirer will be liable for any excess costs.
  • 16.5 The security deposit will be refunded within one calendar month after the Event and following satisfactory inspection of the Facilities providing that no damage occurred during the Hire Period.
  • 16.6 The Hirer must keep the Facilities and Temporary Structures clean for the Hire Period and remove on a regular basis all rubbish, litter, and unsightly materials which may have accumulated on the ground or around the hired area. The Hirer must take due care in avoiding the pollution of the Facilities and surrounding areas.
17. Licencing -
  • 17.1 The Hirer is responsible for all applications and maintenance of licences, related to the activity the Event is for and maintaining compliance with all licencing legislation and regulation. The following licences may be required for the Hirer’s Event which can be acquired form the Council’s licencing department:
    • a. Sports licence may be required should the Event require a stand of seating for a sporting Event. See
    • b. Temporary Event Notice may be required if alcohol will be sold at the Event and will be subject to the ‘activeNewham TENs Guidance and Information’ document. For more information on TENS, please see HERE
  • 17.2 Copies of all relevant licences for the Event must be provided to the Company 30 days before the Event is due to take place.
  • 17.3 The Hirer shall not without the prior consent in writing of the Company sell or supply or permit any other person to sell or supply or offer for sale goods of any kind in the Facilities during the Hire Period.
  • 17.4 If the Event has 1,000 or more people in attendance, the Hirer will be required to inform residents of the Event by way of a letter delivered to all residents in a reasonable vicinity of the Facilities. The Company must see a copy of the letter at least 6 weeks before the Event takes place and before the letter is distributed to residents. The Hirer is required to cover the costs of distribution.
  • 17.5 The Hirer shall strictly observe and comply with all the licensing regulations as laid down by the Council’s licensing officer(s). Failure to comply with the licensing regulations may result in the Council not allowing the Event to take place, deposits being withheld and/or legal action being taken by the Company, the Council, or Metropolitan Police.
  • 17.6 Certain statutory notices are required, and they are to be displayed and kept available for inspection by visiting council officers. The types of notice(s) will include but not be limited to copies of relevant licensing certificates, warning notices (electrical/lasers), liquor/catering licences. It is the Hirer's responsibility to ensure they are displayed as requested.
18. Safety and Site Management -
  • 18.1 The Hirer will be responsible for enforcing all health and safety regulations and legislation. The Personnel are not responsible for running the Event but are there to support and assist in case of emergency.
  • 18.2 The Hirer must ensure that all access and egress routes to the site are adequately signed posted, stewarded, and remain so until the Event is over.
  • 18.3 The Hirer may be required to supply an emergency action plan to the Council or the Company demonstrating that adequate preparation and precautions have been taken to deal with an emergency situation. This should include the provision of an incident control point, emergency training and a clear chain of command for stewards, a complete site evacuation procedure and adequate provision for emergency vehicles to access the site at all times.
  • 18.4 Only diesel generators may be used for the supply of power and they must be cordoned off from the general public. A residual current circuit breaker must be incorporated into the wiring. For every diesel generator at the Event the Hirer will be required to have one carbon dioxide fire extinguisher within a reasonable proximity to the generator(s). There must be suitably trained personnel to operate the generator(s).
  • 18.5 Additional fire extinguishers and fire blankets may be required on site and should be located at the central information point and first aid.
  • 18.6 The Hirer shall issue out to the Company a telephone number where a Council officer can contact the Event organiser in the event of the Council receiving a complaint while the Event is taking place.
  • 18.7 First aid cover must be provided by suitably qualified personnel, and suitable clean drinking water must be readily available. The minimum number of qualified first aiders is laid down in the accompanying notes with the application form. Any Event with 500 or more people in attendance must have recognised first aid cover.
  • 18.8 The Hirer is to provide the minimum number of qualified first aiders as laid down in the accompanying notes with the application form.
  • 18.9 The Hirer is to provide proper, adequate, and hygienic toilets on the area used for the Hirer's personnel and any other individuals in attendance of the Event to the satisfaction of the Council. The minimum number of toilets is laid down in the accompanying notes with the application form.
  • 18.10 The Hirer shall comply with all directions of the Council or the Company which may be given from time to time in relation to public safety and use of the Facilities.
  • 18.11 The Hirer will comply with all relevant legislation and regulation including the Council’s bylaws in relation to the running of the Event and when using the Facilities and shall follow any directions and instructions given by the Council, the Company, police or fire brigade.
19. Risk Assessments -
  • 19.1 The organiser shall carry out a risk assessment of the potential hazards involved with the Event and prudently assess the risk potential of the Event.